Welcome to my portfolio

Saif Haddad

Amman, Jordan · Open to UAE opportunities

Results-driven banking professional with 5+ years of progressive experience in relationship management, B2B sales, and account portfolio growth. Proven track record in client acquisition, revenue generation, and team leadership across banking, telecom, and distribution sectors.

01

Professional Experience

Relationship Officer

INVESTBANKAmman, Jordan
Full-timeMar 2022 — Present
  • Manage and grow a portfolio of 200+ retail and SME banking clients, driving deposit growth and cross-selling financial products
  • Conduct comprehensive financial needs assessments to recommend tailored banking solutions including loans, credit facilities, and investment products
  • Achieve and consistently exceed quarterly sales targets for new account acquisition, credit card issuance, and deposit mobilization
  • Build and maintain strong client relationships through proactive communication, regular follow-ups, and personalized service delivery
  • Ensure full compliance with Central Bank of Jordan regulations, KYC/AML policies, and internal risk management procedures
  • Collaborate with branch management and product teams to identify market opportunities and develop targeted client engagement strategies

SOHO & SME's Account Manager

Full-timeJun 2020 — Mar 2022
  • Managed end-to-end B2B sales cycle for SOHO and SME accounts, acquiring 50+ new corporate clients and generating substantial monthly recurring revenue
  • Developed and delivered customized telecom proposals and pricing packages tailored to each client's business needs and budget
  • Led a team of 5 sales representatives, setting daily targets, tracking KPIs, and conducting performance reviews to maximize productivity
  • Monitored daily sales performance through detailed reporting and analytics, identifying trends and implementing corrective action plans
  • Built and sustained long-term client relationships resulting in a 30% improvement in contract renewal rates

Sales Supervisor

Jordanian Mutamayizah Distribution Co.Amman, Jordan
Full-timeNov 2018 — Jan 2020
  • Supervised a team of 8 field sales representatives across multiple distribution routes, ensuring daily sales targets and delivery schedules were met
  • Conducted regular inventory audits at client locations, reconciling stock levels and identifying upselling opportunities
  • Served as the key liaison between clients and headquarters, resolving disputes, processing orders, and negotiating payment terms
  • Analyzed daily sales data to forecast demand, optimize route planning, and allocate resources for maximum coverage and efficiency
02

Skills & Expertise

Sales & Business Development

B2B Account Management92%
Negotiation & Closing Deals95%
Client Acquisition & Retention90%
Proposals & Presentations88%
Revenue Growth Strategy85%

Banking & Finance

Relationship Banking92%
Credit & Lending Products85%
KYC/AML Compliance82%
Portfolio Management88%
Financial Needs Analysis85%

Leadership & Communication

Team Leadership & Supervision90%
Verbal & Non-verbal Communication92%
Critical Thinking & Problem Solving88%
Public Relations85%
CRM & Sales Reporting82%

Languages

ArabicNative
EnglishFluent
03

Education

Diploma in Hospitality & Tourism

Al Quds CollegeAmman, Jordan
Sep 2013 — Jun 2016
  • Completed comprehensive coursework in hospitality management, tourism operations, and customer service excellence
  • Developed strong interpersonal and communication skills through hands-on training in guest relations and front-office operations
  • Gained foundational knowledge in business management, marketing principles, and service industry best practices
  • Built a strong foundation in client-facing roles, directly applicable to relationship management and B2B sales
04

Get in Touch

Personal Details

Nationality

Jordanian

Visa Status

Available upon employment

Availability

Open to opportunities

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