Welcome to my portfolio
Saif Haddad
Amman, Jordan · Open to UAE opportunities
Results-driven sales and insurance professional with 6+ years of progressive experience spanning insurance sales, telecom team leadership, relationship banking, and B2B account management. Proven track record in client acquisition, revenue generation, and team leadership across insurance, banking, telecom, and distribution sectors.
01
Professional Experience
Customer Relations Officer / Sales Officer
Full-time · HybridJul 2024 — Present
- Manage key corporate and individual client accounts, serving as the primary point of contact for policy inquiries, renewals, and claims coordination
- Oversee accounts receivable processes, ensuring timely premium collections and maintaining healthy cash flow across the portfolio
- Drive new business acquisition by prospecting and onboarding clients across property, liability, motor, and health product lines
- Conduct comprehensive risk assessments and present tailored insurance solutions including property, liability, motor, and health coverage
- Collaborate with underwriting teams to structure competitive proposals and negotiate terms aligned with client needs and risk appetite
Team Head
Zain JordanAmman, Jordan
Full-timeAug 2023 — Jul 2024
- Led and managed a high-performing sales team, setting clear KPIs, conducting daily briefings, and driving team to consistently exceed monthly revenue targets
- Developed and executed strategic sales plans to grow B2B and B2C customer base across assigned territory
- Monitored team performance metrics, provided coaching and mentorship, and implemented corrective action plans to address underperformance
- Coordinated with marketing and product teams to launch promotional campaigns and maximize uptake of new service offerings
- Prepared weekly and monthly performance reports for senior management with actionable insights and recommendations
Relationship Officer
INVESTBANKAmman, Jordan
Full-timeMar 2022 — Aug 2023
- Managed and grew a portfolio of 200+ retail and SME banking clients, driving deposit growth and cross-selling financial products
- Conducted financial needs assessments to recommend tailored banking solutions including loans, credit facilities, and investment products
- Consistently exceeded quarterly sales targets for new account acquisition, credit card issuance, and deposit mobilization
- Ensured full compliance with Central Bank of Jordan regulations, KYC/AML policies, and internal risk management procedures
- Collaborated with branch management and product teams to identify market opportunities and develop client engagement strategies
SOHO & SME's Account Manager
Teleconsolutions (Zain Authorized Dealer)Amman, Jordan
Full-timeJun 2020 — Mar 2022
- Managed end-to-end B2B sales cycle for SOHO and SME accounts, acquiring 50+ new corporate clients with substantial recurring revenue
- Developed and delivered customized telecom proposals and pricing packages tailored to each client's business needs and budget
- Led a team of 5 sales representatives, setting daily targets, tracking KPIs, and maximizing team productivity
- Built and sustained long-term client relationships resulting in a 30% improvement in contract renewal rates
Sales Supervisor
Jordanian Mutamayizah Distribution Co.Amman, Jordan
Full-timeNov 2018 — Jan 2020
- Supervised a team of 8 field sales representatives across multiple distribution routes, ensuring daily targets and delivery schedules were met
- Conducted regular inventory audits at client locations, reconciling stock levels and identifying upselling opportunities
- Served as key liaison between clients and HQ, resolving disputes, processing orders, and negotiating payment terms
- Analyzed daily sales data to forecast demand, optimize route planning, and maximize coverage efficiency
02
Skills & Expertise
Sales & Business Development
B2B Account Management92%
Negotiation & Closing Deals95%
Client Acquisition & Retention90%
Proposals & Presentations88%
Revenue Growth Strategy85%
Banking & Finance
Relationship Banking92%
Credit & Lending Products85%
KYC/AML Compliance82%
Portfolio Management88%
Financial Needs Analysis85%
Leadership & Communication
Team Leadership & Supervision90%
Verbal & Non-verbal Communication92%
Critical Thinking & Problem Solving88%
Public Relations85%
CRM & Sales Reporting82%
Languages
ArabicNative
EnglishFluent
03
Education
Diploma in Hospitality & Tourism
Al Quds CollegeAmman, Jordan
- Completed comprehensive coursework in hospitality management, tourism operations, and customer service excellence
- Developed strong interpersonal and communication skills through hands-on training in guest relations and front-office operations
- Gained foundational knowledge in business management, marketing principles, and service industry best practices
- Built a strong foundation in client-facing roles, directly applicable to relationship management and B2B sales
04
Get in Touch
Personal Details
Nationality
Jordanian
Visa Status
Available upon employment
Availability
Open to opportunities
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